Which of the following is generally not a good practice with respect to oral communications in organizations?

Prepare for the CITI Program HSR Social and Behavioral Education (SBE) Exam with flashcards and multiple-choice questions, each with hints and explanations. Get ready to excel in your certification!

Using full names in public areas may not be considered a good practice because it raises concerns about privacy and confidentiality, particularly in sensitive environments such as healthcare or social services. In these settings, protecting individuals' personal information is crucial to maintain trust and comply with legal and ethical standards.

In contrast, the other options reflect best practices for effective communication in organizations. Training staff on effective communication skills enhances their ability to convey information clearly and empathetically, which is essential for fostering a positive work environment and ensuring that messages are understood. Utilizing secure methods to identify staff during emergencies is important for safety and operational efficiency, as it helps in quickly verifying the identity of team members. Providing clear instructions to patients about procedures is vital to ensure they fully understand their care, feel reassured, and can actively participate in their treatment. Each of these practices contributes to a secure, respectful, and efficient communication environment within organizations.

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